Refund Policy
At Pure Fragrances Asia Agarbatti, we are committed to providing our customers with high-quality products. We take great care in the manufacturing and shipping processes to ensure that our products reach you in perfect condition.
No Returns, Refunds, or Cancellations
- All Sales Are Final: Due to the nature of our products, all sales made through our website are final. We do not offer returns, refunds, or exchanges for any products purchased.
- No Cancellations: Once an order has been placed, it cannot be canceled or modified. We encourage you to review your order carefully before completing your purchase.
Damaged or Defective Products
- Contact Us Within 48 Hours: If you receive a damaged or defective product, please contact us within 48 hours of delivery. We will require photographs of the damaged product and the packaging in order to assess the situation.
- Resolution: In the event that a product is found to be damaged or defective, we may, at our discretion, offer a replacement or a credit toward a future purchase. Please note that this is the only situation where a replacement or credit may be considered, and it is entirely at our discretion.
Contact Us
If you have any questions about our Refund Policy, or if you believe you have received a damaged or defective product, please contact us at:
- Pure Fragrances Asia Agarbatti
- Khewat Num. 218/247, Haripur Hindua Road, Village Sundran, Derabassi, SAS Nagar, Punjab 140507
- Email: [email protected]
- Phone: 9875932153